Cookie Policy

1. Introduction

This Cookie Policy explains how GainRocket ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our website at gainrocket.com and use our AI-powered sports betting automation platform.

By using our website and services, you consent to the use of cookies as described in this policy. This policy should be read in conjunction with our Privacy Policy and Terms of Service.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites work efficiently, provide a better user experience, and deliver information to website owners.

Cookies can be "session cookies" (temporary, deleted when you close your browser) or "persistent cookies" (remain on your device until they expire or you delete them).

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the operation of our platform. They enable core functionality such as:

• User authentication and account security
• Session management and maintaining logged-in state
• Load balancing and security features
• Processing transactions and payment information
• Enabling automated betting functionality

Duration: Session and persistent (up to 1 year)

These cookies cannot be disabled as they are necessary for the platform to function.

3.2 Performance and Analytics Cookies

These cookies collect information about how you use our website, helping us improve performance and user experience:

• Pages visited and navigation patterns
• Time spent on pages and features used
• Error messages and technical issues
• Load times and performance metrics
• Aggregate usage statistics

Duration: Persistent (up to 2 years)

3.3 Functionality Cookies

These cookies enable personalized features and remember your preferences:

• Language and region preferences
• Dark/light mode settings
• Dashboard layout and customization
• Betting preferences and risk tolerance settings
• Notification preferences
• Recently viewed games or bets

Duration: Persistent (up to 1 year)

3.4 Marketing and Advertising Cookies

These cookies track your browsing activity to deliver relevant advertisements and measure campaign effectiveness:

• Display targeted advertisements based on interests
• Limit the frequency of ad display
• Measure advertising campaign performance
• Track conversions and user acquisition sources
• Retarget visitors who left without subscribing

Duration: Persistent (up to 2 years)

3.5 Social Media Cookies

These cookies enable social media sharing and integration features:

• Share content on social media platforms
• Social login functionality (e.g., "Sign in with Google")
• Display social media feeds or widgets
• Track social media referrals

Duration: Varies by platform (up to 2 years)

4. Similar Tracking Technologies

In addition to cookies, we use other tracking technologies:

4.1 Local Storage

HTML5 local storage allows us to store larger amounts of data on your device for improved performance and offline functionality. We use local storage for:

• Caching AI predictions and betting data
• Storing dashboard preferences
• Maintaining application state

4.2 Web Beacons (Pixels)

Small transparent images embedded in emails and web pages that track:

• Email open rates and engagement
• Page views and user interactions
• Conversion tracking for marketing campaigns

4.3 Session Replay Technology

We use session replay tools (e.g., Hotjar) to record anonymized user sessions for UX research and troubleshooting. Sensitive information (passwords, payment details) is automatically masked.

5. Why We Use Cookies

We use cookies and tracking technologies to:

• Provide Core Functionality: Enable account login, betting automation, and secure transactions
• Improve Performance: Monitor system health, identify bugs, and optimize load times
• Enhance User Experience: Remember your preferences and customize your dashboard
• Analyze Usage: Understand how users interact with our platform to make improvements
• Personalize Content: Show relevant betting opportunities and AI predictions
• Marketing and Advertising: Deliver targeted ads and measure campaign effectiveness
• Security: Detect and prevent fraud, unauthorized access, and security threats
• Compliance: Meet legal and regulatory requirements

6. Managing Your Cookie Preferences

6.1 Cookie Consent Banner

When you first visit our website, we display a cookie consent banner allowing you to accept or customize your cookie preferences. You can change these settings at any time through our Cookie Preferences Center.

6.2 Browser Settings

You can control and delete cookies through your browser settings:

• Chrome: Settings → Privacy and security → Cookies and other site data
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Cookies and site permissions → Manage cookies

For detailed instructions, visit: www.allaboutcookies.org

6.3 Opt-Out Tools

You can opt out of specific tracking technologies:

• Google Analytics: Google Analytics Opt-out Browser Add-on
• Interest-based Advertising: Digital Advertising Alliance
• Network Advertising: Network Advertising Initiative

6.4 Do Not Track (DNT)

Some browsers support "Do Not Track" signals. Currently, there is no universal standard for DNT implementation. We do not respond to DNT signals, but you can manage cookies through the methods described above.

6.5 Impact of Disabling Cookies

7. Third-Party Cookies

We work with third-party service providers who may set cookies on your device when you visit our website. These providers include:

• Analytics Providers: Google Analytics, Mixpanel, Hotjar
• Advertising Networks: Google Ads, Facebook, LinkedIn, Twitter
• Payment Processors: Stripe, PayPal
• Support Tools: Intercom, Zendesk
• Infrastructure: Cloudflare (CDN and security)

These third parties have their own privacy policies and cookie policies. We recommend reviewing their policies:

• Google Privacy Policy
• Facebook Privacy Policy
• Stripe Privacy Policy

8. Cookies and Personal Data

Some cookies collect personal data or can be linked to your account information. This data is processed in accordance with our Privacy Policy and applicable data protection laws (GDPR, CCPA, etc.).

You have rights regarding your personal data, including access, correction, deletion, and portability. To exercise these rights, please contact privacy@gainrocket.com.

9. International Data Transfers

Cookies may transfer data to servers located outside your country of residence. We ensure appropriate safeguards are in place for international transfers, including Standard Contractual Clauses and adherence to data protection frameworks.

10. Security

We implement security measures to protect cookie data from unauthorized access, including encryption, secure transmission protocols (HTTPS), and access controls. However, no method of transmission or storage is 100% secure.

11. Updates to This Policy

We may update this Cookie Policy periodically to reflect changes in our practices, technologies, or legal requirements. We will notify you of material changes via email or through a prominent notice on our website. The "Last Updated" date at the top indicates when the policy was last revised.